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Does your company provide after-sales technical support?
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| Yes:
(0%)
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| No:
(0%)
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If yes, which of these do you provide?
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| Spare parts availability:
(0%)
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| Software updates:
(0%)
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| On-customer-site troubleshooting:
(0%)
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| Remote modem/web-based diagnostics:
(0%)
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| Other--specify in "comments":
(0%)
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What usually is the cost structure?
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| Annual service contract:
(0%)
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| T&M:
(0%)
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| Free, cost rolled into purchase price:
(0%)
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| Free, we eat the costs:
(0%)
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